The Veterans Benefits Administration recently released the following statement:

As of Friday, September 28, 2018, there were over 193,000 Veterans and their family members awaiting payments and decisions on their claims. This represents a 56.5% increase in pending workload as compared to this time last year.

In addition to the increase in workload, the VA is experiencing technical difficulties with pulling initial certification information from their enrollment certification system. In some instances, VA representatives are relaying to students that they were never certified, however this is not the case. All eligible SUNY Empire State College recipients of VA education benefits have been certified. Students with specific questions about pending VA payments should call the GI Bill Hotline at 1-888-442-4551.

Post-9/11 GI Bill Students

For Post 9/11 GI Bill Students - Important Information Regarding the Monthly Housing Allowance (BAH)

The Department of Veteran Affairs (VA) has designated SUNY Empire State College as a distance learning institution, which means that Post-9/11 (Chapter 33) eligible students attending SUNY Empire State College will receive the online training housing allowance, rather than the in-resident housing allowance (referred to as the BAH). For the most current housing allowance information, look on the VA Benefits website for more information.

Students wishing to receive the in-resident housing allowance while enrolled at SUNY Empire State College can cross-register for a course at a school that meets the in-resident housing allowance requirements of the Department of Veteran Affairs. For more information about cross-registration, contact the Office of Veteran and Military Education (OVME) at: or Kimberly Durant (Student Accounts) at 518-587-2100, ext 2334.


We’re here to help.

SUNY Empire’s Veteran and Military Education staff is ready to work with you to make earning your degree possible and affordable.


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Ready to advance your education and career? There’s no time like the present. Apply now, or learn more about SUNY Empire at one of our information sessions.