Withdrawal Liability Chart and Refund Policy

Please Note:

Throughout the COVID-19 pandemic, SUNY Empire State College has maintained operations and continued to provide the following services to students: orientation, course instruction, counseling, virtual sessions, student publications, access to various local and global information resources, technology infrastructure, wellness coaching, portfolio reviews, and prior learning assessment. As such, it is our college policy that there will be no refunds, waivers, or reductions of tuition and/or fees associated with these services on the basis of COVID-19. Students whose studies have been directly or indirectly impacted by COVID-19 are encouraged to view our COVID-19 Resources website, which outlines SUNY Empire’s response and provides important resources to assist students through this pandemic.

Liability is calculated according to the State University of New York withdrawal/refund policy.

Note: The first day of the term is day 1.

For Standard 15-Week Terms

The college fee, student activity fee and late registration fee are 100% incurred (0% refund) on day one of the term.

The technology fee and health and wellness fee mirror the tuition liability and refund schedule as follows:

Effective Day of Withdrawal
% Tuition Liability Incurred
% Tuition Refunded
Prior to term start
Day 1-7
Day 8-14
Day 15-21
Day 22-28
Day 29 and after

Liability table for terms other than 15 weeks in length.


The portfolio fee is not reflected in the above example and is due in full if a student withdraws after day 29.

If the withdrawal creates a credit balance on the student's account, a refund will be sent within 28 days. If payment was made by credit card, the refund will be issued as a credit card refund. If payment on account was received from a third-party payer, the refund may go directly to the third-party payer.

Financial aid students who withdraw and use any portion of their financial aid will use a full financial aid award period of eligibility. In addition, aid will be recalculated and some of the aid may have to be returned, resulting in a balance due. If you have a New York State TAP award, your eligibility is determined on day 29 of the term. If you withdraw to below full time before that date, you will not be eligible for your entire award. You must contact Financial Aid at FinancialAid@esc.edu to determine your eligibility and request your partial award. Please note, accepting a partial TAP award may impact your future TAP eligibility.

Maryland residents, please contact Student Accounts with questions regarding withdrawal liability.

Military Students Receiving Chapter 33 VA Educational Benefits

Withdrawing from one or more of your studies after the end of the school's add/drop period may result in the Veterans' Administration reducing or stopping your benefits on the date of reduction or withdrawal. If you withdraw from a study, or studies, after the end of the add/drop period, you may have to repay all benefits for the studies, unless you can show the change was due to mitigating circumstances. The VA defines mitigating circumstances as unavoidable and unexpected events that directly interfere with your pursuit of a course and are beyond your control.


We’re here to help.

The mission of SUNY Empire’s Student Accounts is to provide the best possible customer service to students, alumni, faculty, and staff. Contact 1Stop Student Services at:

800-847-3000 ext. 2285