Student Connections

Meet Carol Dwyer

By Helen Edelman, manager, Exchange

October 5, 2012

Carol DwyerCarol Dwyer '96, at left, earned a B.S. in business administration at Central New York Center. Her research for more than 15 years has been in nonprofit board governance and improving the efficiency and effectiveness of local governments and nonprofits. As the founding director of the Community Benchmarks Program at The Maxwell School of Syracuse University, she developed the program with a mission to “support local governments, nonprofits and educational institutions through the use of comparative measures to improve performance and accountability.”

Dwyer was appointed by Mayor Stephanie A. Miner to the Syracuse Commission for Women. She is also on the board of directors for the Friends of the Central Library, was an advisory council member on the Thursday Morning Roundtable and, for more than a decade, was a board member on the Onondaga Citizens League. In 1996, Dwyer received the 24th annual TMR Award for Meritorious Community Service.

Other community involvement has included the former Onondaga Pastoral Counseling Center; Futures Conference on Police Services in Onondaga County; Capacity Building Committee of the CNY United Way; advocacy committee of the former Child and Family Services; advisory council for Oswego County BOCES; task force for the former Families in the Workplace; and board and committee work for the former RLS Career Center. Dwyer also has volunteered her time at Planned Parenthood of the Rochester and Syracuse Region, Learning Disabilities Association of CNY, RESOLVE (now New Justice Services), and Diocesan Commission on Women and the Development Authority of the North Country.

Among her speaking engagements, Dwyer was a 2002 panelist on the Governor’s Task Force on Local Government Reform and delivered the keynote address at the 2003 Ohio Public Finance Officers annual meeting on “Performance Measurement as a Tool for Decision Making,” sponsored by Kent State University.

Along with PAF Chair William D. Coplin, she co-authored the book, “Does Your Government Measure Up? Basic Tools for Local Officials and Citizens.” Distributed nationally, the book was a 2001 best seller for Syracuse University Press. She is a past contributor to the online column Common Sense for Performance Measurement for the American Society for Public Administrators.

Prior to joining Syracuse University, Dwyer was a liaison to local governments and nonprofits for the speaker of the New York State Assembly. She also worked as a reporter and editor for area newspapers. In addition to her B.S. from SUNY Empire State College, Dwyer has an M.A. in public administration from The Maxwell School.

She currently resides with her husband, Joseph, in Jamesville, N.Y.