Important Notice About the Smarthinking Online Tutoring Service
By Danielle Clum, student, Northeast Center – Saratoga Unit
March 28, 2011
SUNYEmpire State College has a contract for tutoring services throughSmarthinking.com. Note that this is Smarthinking with only one "t".
An unofficial site has been launched (www.smartthinking.com – notice the two "t"'s) which prompts individuals to enter their credit card information. Students should ONLY utilize the Smarthinking.com site, or go through the college's Smarthinking portal at www.esc.edu/smarthinking. Students will NEVER need to enter their credit card information while using Smarthinking's services.
Students should contact Craig Lamb at firstname.lastname@example.org or 518-587-2100 ext. 2464 with any questions or concerns or if they have been prompted to use a credit card at any time.
The college has already reached out to its account representative at Smarthinking about this issue. Additionally, revised language will emphasize this difference on SUNY Empire State College's website.