Student Frequently Asked Questions About Using a Voucher
Can my third-party voucher be used as my first payment on the college's Time Payment Plan?
No. You must calculate the first one-third Time Payment Plan payment due based on the remaining balance after financial aid (including sponsorships). If a credit results after the voucher is applied to your account, you may request a refund, less the nonrefundable $25 Time Payment Plan fee.
Is there a deadline when vouchers need to be received by the Student Accounts office?
Yes. Vouchers must be received by the Student Accounts office by the term payment due date.
Can vouchers be faxed to the college?
Most often yes. Although original documents are preferred, signed, faxed copies can often be accepted. The fax number for Student Accounts is 518 581-2782.
A Note about faxed documents:
Students who receive PEF/PSTP, UAW and EIP vouchers may fax their vouchers to the Student Accounts office. A temporary extension of the payment due date will be entered on their account while we wait for the original vouchers to be received. Originals are required from these sponsors in order to bill the sponsors for payment.
When will my voucher appear on my Account Summary?
Usually within one to two days of receipt. Vouchers will be entered as pending aid on your account usually within 24-48 hours. Please monitor your Account Summary at MyESC to verify that your sponsorship document was received and applied to your account. If your deferral is not showing on your Account Summary within three days of the date you anticipate Student Accounts receiving it, please contact Student Accounts to verify that your voucher was received. Please keep in mind that some third party sponsorships are for specific courses only. In those cases, Student Accounts will apply the deferral to your Account Summary only after you have registered for the appropriate course(s).
If my sponsor does not pay for all of my charges, when is the balance due?
Any balance not covered by your sponsor is due by the term payment due date.
What happens if my sponsor doesn’t pay?
We will invoice your sponsor on your behalf after day 28 of the term, and request payment within 30 days of receipt. You are ultimately responsible for all of your charges at the college. If for any reason your sponsor does not make payment on your behalf, your deferral will be removed and you will be billed.
Please remember to keep a copy of your documentation for your records.
View your Account Summary on MyESC.
Contact the Student Information Center at 518-587-2100 or 800-847-3000.
Student Accounts fax number: 518-581-2782*
*Students who receive PEF/PSTP, UAW and EIP vouchers may fax their vouchers to the Student Accounts office. A temporary extension of the payment due date will be entered on their account while we wait for the original vouchers to be received. Originals are required from these sponsors in order to bill the sponsors for payment.