Smarthinking, founded in 1998, is an online tutoring service headquartered in Washington, D.C. that provides tutoring services to over 300 colleges and universities throughout the United States.
What subjects does Smarthinking cover?
Who are the Smarthinking tutors?
Why does Empire State College use Smarthinking?
What types of tutoring are offered?
How does OCAS monitor the quality of Smarthinking’s tutoring services?
How well has Smarthinking been serving our students so far?
How do students register for Smarthinking services?
What does a tutorial session look like?
Smarthinking provides tutoring in the following subject areas:
Mathematics and Statistics: (basic math to calculus)
Smarthinking's staff of 600-700 part-time tutors includes active college faculty, retired faculty, and adjuncts of which 90% have a Master’s or Ph.D. in the discipline they tutor. The remaining 10% are graduate assistants with teaching experience. All participate in required initial and ongoing online training programs in technological and instructional skills. Smarthinking’s tutors are trained to guide students toward a clearer understanding of the content.
Smarthinking tutoring services extends our ability to provide students with access to academic support services in the following ways:
Smarthinking offers the following types of tutoring services:
The Office of College Academic Support monitors the quality of services being provided to our students through administrative access to their web site. We view monthly usage reports for the college as whole and by center, conduct monthly sampling and evaluations of session transcripts, conduct student satisfaction surveys (twice per year), and assist students who experience difficulty or have questions.
The following indicate that Smarthinking tutors have performed well to date.
Students must register for Smarthinking services to use them for the first time. Students register by connecting to MYESC, clicking on the Learning Support tab, and then clicking on the Smarthinking Online Tutoring Service link. Once they have registered, they login to the Smarthinking home page to access services.
If you have questions about Smarthinking tutoring services, please contact 518-587-2100 ext. 2201
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